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UNFORGETTABLE TAILS PET CREMATION & MEMORIAL SERVICES by Custer-Glenn Funeral Home in Wooster is the only licensed funeral home firm in the Wooster (Wayne County) area to offer a full separate pet loss division with the only "on-site" state of the art pet cremation unit designed specifically for pets.



In 2007, when owner and licensed funeral director, Samuel Glenn lost his dear family pet Golden Retriever, "Max",  he quickly discovered that the level of pet loss care available was quite poor and very insensitive to his needs. This was a family member which also deserved the highest level of care that he also provides to his human families! He also quickly found out that there were no identification procedures, no state or federal"regulations" that governs pet cremation standards or procedures (which nationwide, is the same today) unlike it is regulated on the human side of disposition. He knew immediately that the area of pet cremation needed more transparency to be implimented and something needed to be done!! He then launched the area's only "on-site" pet funeral division, "Unforgettable Tails" in 2008.

Now after serving hundreds of pet families throughout the years, word has spread and people have quickly come to realize that the level of care for their pet family member employs the  same values of integrity, and compassionate care with total transparency which families deserve!  He and his team uses those same standards and procedures now with our own trade marked identification system (SecurePassages) that we abide by every day for ALL family, friends and acquaintances.

Caring for your Entire Family

Many families have placed their trust in Custer-Glenn Funeral Home & Cremation Services for nearly 30 years, and so we are dedicated to serving their entire family--and we realize companion pets are important family members too. Pets are unconditionally loyal companions that profoundly touch our lives. Because pets bring us immeasurable happiness, love and joy, it can be devastating to lose such an adored friend. As trained, certified and licensed funeral professionals, we understand the overwhelming sorrow that results from the death of a loved one, especially a four-legged companion. That's why we offer families individual pet cremations and customized memorial services to help you say goodbye to your pet in a loving and dignified manner.

Saying Goodbye

Our highly trained licensed and certified professionals understand how important it is to properly say goodbye to every member of your family. We encourage you to have a private Family Goodbye or hold a memorial ceremony in honor of your pet. Additionally, our staff is available to help your family create the perfect tribute to reflect your pet's unique life. These comforting events offer you and your family the opportunity to share stories about your beloved pet and say your final goodbyes. We invite you to bring all of your pet family members to the gathering or ceremony so they can say their goodbyes as well. Finally, we offer you the opportunity to memorialize your cherished friend by expressing your love and telling their story through words and pictures on our "Unforgettable Tails" Stories page.

Contact Us

Unforgettable Tails Pet Memorial & Cremation
Samuel Glenn
2284 Benden Drive
Wooster, Ohio, 44691
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